Frequently Asked Questions

– Please note this flash sale ends on January 4th 2021  –

Please be advised that if you are currently in a tier 3 or tier 4 area you may book your room, however if you are still in one of these tiers when your are due to arrive you will be unable to stay with us and will need to call us to amend your stay.

The date I want is unavailable

Availability is limited with this offer, so we recommend booking as soon as possible. If you cannot see £60, £80 or £100 rooms for your preferred date, we recommend checking the booking process to ensure you have followed it correctly. If you are sure you have, your date may be sold out, so we suggest you search for other dates between January 4th and April 30th 2021. Please remember, school holidays and bank holidays do not apply with this flash sale, and it’s applicable for adult, one night stays only, on a Sunday – Thursday only.

Can Reservations check availability on this offer for me?

Unfortunately, this is an online only sale and as such, our Reservations Team do not have access to the availability, so they are unable to book this offer directly for you. Luckily, it is very simple to book online, by searching your dates and using the voucher code roomformore.

I cannot see any rooms for £60, £80 or £100?
You need to put the promo code roomformore in the box, select the date and then click search. If there are rooms available for the night you have selected at our reduced rate, they will be displayed. If you are still unable to see a room for £60, £80 or £100, it will mean that rooms at the reduced rate are no longer available, and you need to search again.

What is included in my stay?

The rate includes your room, and time in our indoor spa* (you can book a session when you arrive at the hotel). You will need to spend £80 in the Herring in order to avoid additional room charges.

Are children able to stay?

This offer is an adult offer and is based on two adults only.

Can I have breakfast in the hotel?

This is a room only rate of £60, £80 or £100, when you spend £80 on dinner and drinks during your stay. You are very welcome to join us for breakfast also, which is £15 per person.

Where will I be dining?

In the Herring – you can find out more here. Three courses are £40 per person.

*Spa facilities will be open in conjunction with government guidelines. No refund will be given should we be instructed to close the spa.

Ready to book? Click here