Reservationist - £11.00 hourly
As Reservationist, you'll be the first port of call for our guests, and responsible for understanding their needs, showcasing the hotels and delivering exceptional customer service to ensure they book their experience with us.
Spa Reservationist - £11.00 hourly
Every phone call is an opportunity to capture guests and explain the importance of unwinding and relaxing in one of Spas. You will manage the diary (we call it Tetris), we will coach you to maximise bookings and this will help to create a strong foundation for our sustainable spa.